Fast Delivery
Get your orders delivered quickly and safely, ensuring no time is wasted.
Customer Support
We're here to help! Get assistance with your orders, account, and any questions you may have.
Phone Support
Call us for immediate assistance
09647-101112
9:00 AM - 6:00 PM (Mon-Fri)
Live Chat
Chat with our support team
Available 24/7
Instant response
Email Support
Send us an email
support@dreamshopltd.com
Response within 24 hours
Message us on WhatsApp
01576-609601
9:00 AM - 8:00 PM
Frequently Asked Questions
Account
How do I create an account?
You can create an account by clicking the 'Sign Up' button on our homepage and filling out the registration form with your email address and password.
Account
I forgot my password. How do I reset it?
Click on 'Forgot Password' on the login page, enter your email address, and we'll send you a password reset link.
Orders
How can I track my order?
You can track your order by logging into your account and going to 'My Orders' section, or by using the tracking number sent to your email.
Orders
Can I modify my order after placing it?
Orders can only be modified within 2 hours of placement. After that, you'll need to contact customer service for assistance.
Payment
What payment methods do you accept?
We accept bKash, Nagad, credit cards, debit cards, and bank transfers. All payments are processed securely.
Payment
Is my payment information secure?
Yes, we use industry-standard encryption to protect your payment information. We never store your complete payment details.
Shipping
How long does delivery take?
Standard delivery takes 3-5 business days within Dhaka and 5-7 business days for other cities in Bangladesh.
Shipping
Do you deliver outside Dhaka?
Yes, we deliver to all major cities and districts in Bangladesh. Delivery times may vary by location.
Still Need Help?
Can't find what you're looking for? Send us a message and we'll get back to you as soon as possible.
Quick Contact
For immediate assistance, call us or use our live chat feature.
Business Hours
Monday - Friday: 9:00 AM - 6:00 PM
Saturday: 10:00 AM - 4:00 PM
Sunday: Closed
Live chat and email support available 24/7
